Powerkraft
Return and Refund Policy
Return & Refund Policy (3-Day Guarantee)
Your order includes a 3-day satisfaction guarantee. Returns are accepted within 3 days of delivery provided the product is unused, sealed, and in original condition.
Not eligible for return or refund:
-
Customized rackets
-
Assembled rackets
Return conditions:
-
Blades must be returned in a box with no scrapes or glue
-
Rubbers must be sealed in original packaging
-
Bags & accessories must be unused with original packaging and labels
Process:
-
Contact us at powerkraft@hotmail.com before returning any item
-
We will share the return address for inspection
-
Refunds are initiated after inspection and approval
-
Payment gateways may take up to 3 business days to process the refund