Powerkraft

Return and Refund Policy

Return & Refund Policy (3-Day Guarantee)

Your order includes a 3-day satisfaction guarantee. Returns are accepted within 3 days of delivery provided the product is unused, sealed, and in original condition.

Not eligible for return or refund:

  • Customized rackets

  • Assembled rackets

Return conditions:

  • Blades must be returned in a box with no scrapes or glue

  • Rubbers must be sealed in original packaging

  • Bags & accessories must be unused with original packaging and labels

Process:

  • Contact us at powerkraft@hotmail.com before returning any item

  • We will share the return address for inspection

  • Refunds are initiated after inspection and approval

  • Payment gateways may take up to 3 business days to process the refund